Till Privacy Policy

This Privacy Policy describes how Till, Inc., a Delaware corporation, and its affiliates, subsidiaries, successors, and assigns (collectively, referred to as “we” or “Till”) collects, shares, uses, and protects your personal information in connection with Till’s products and services (“Till Services”), including any access of Till’s website, www.hellotill.com and all subdomains (the “Till Site”). You accept this Privacy Policy by using the Till Services or accessing the Till Site.

If you have a financial product or service with us, including a Till Rental Loan, we will use and share non-public information (as defined by the Gramm-Leach-Bliley Act) that we collect from or about you related to the use of that product or service in accordance with our Privacy Notice.

Till reserves the right to change this Privacy Policy in its sole discretion at any time. You are responsible for reading and understanding any notices related to this Privacy Policy and the current version.

1. Information Till Collects

The information we collect about you depends on what Till Services you use and how you interact with those services.

Information you provide to us

When you use the Till Services, including creating an account, we may collect the personal information you provide us. Personal information refers to that information that tells us specifically who you are. This information includes your name, mailing address, email address and phone number. If you apply for a credit or other financial product, we may collect additional information such as your social security number, income, employment status and employer, education status, financial habits, and other information helpful to making a lending decision.

Bank account information

If you use the Till Services, you may provide us with your bank account credentials that allow us to gain access to your account in connection with the Services. If you provide us these credentials, you authorize us to collect and use the information to provide the Till Services to you and to build and improve Till Products and Services. You may revoke this authorization, which can impact your use of the Till Services. We work with Plaid, Inc. to connect to your accounts. Plaid’s services and use of your information are governed by its terms and conditions found at https://plaid.com/legal/. When you make payments through the Till Services, we and our third-party payment processors may collect information to enable us to process your payments.

Information from your computer or mobile device (cookies and tracking technology)

When you visit the Till Site or open emails from us, we automatically collect certain information about your equipment, browsing actions, and patterns. We use cookies, flash cookies and web beacons to facilitate this collection. The information collected includes details of your visits to the Till Site (such as traffic data, location data, logs, and other communication data and the resources that you access and use on the Till Site) and information about your computer and internet connection, including your device type, IP address, operating system, location, and browser type. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Till Site. Although we do our best to honor the privacy preferences of our visitors, we are not able to respond to Do Not Track signals from your browser currently.

We use or may use the data collected through tracking technologies to (a) remember information so that you will not have to reenter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including targeted content and advertising; (c) recognize and contact you across multiple devices; (d) provide and monitor the effectiveness of the Till Services; (e) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website; (f) diagnose or fix technology problems; and (g) otherwise to plan for and enhance the Till Services.

Information from emails, texts, phone calls, and other communications with us

When you use the Till Services, we may communicate with you through emails, texts, phone calls, and other communication methods. We may collect information about these communications, including whether you open and respond to emails and texts.

Information from third parties

We may receive information about you from third parties, including information we request on your behalf from credit reporting agencies such as TransUnion, Equifax, and/or Experian. We may also work with different third-party data partners to supplement information we collect directly from you to assess your credit worthiness or for fraud or identity verification purposes. If you are a resident of landlord with whom Till has partnered, we may collect information regarding your rental or payment history.

2. How Till Uses the Information it Collects

We use information that we collect about you or that you provide to us, including any personal information, to provide you with information, products, or services that you request from us. This use includes:

  • Registering you for an account with Till
  • Assessing your eligibility for Till Rental Loan and originating and servicing such a loan
  • Providing customer support
  • Conducting sweepstakes, contents, or promotions
  • Pre-populating forms or applications you might fill out
  • Improving our insights to provide you a more tailored product
  • To fulfill any other purpose for which you provide it
  • To provide you with notices about your account or subscriptions
  • To communicate with you, including sending direct email and marketing messages
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
  • To notify you about changes to the Till Site or any products or services we offer or provide though it
  • In any other way we may describe when you provide the information

We may also use your personal information to conduct behavioral assessments, to develop and improve Till Services, including the creation and improvement of new products and offerings, to protect against fraud and fulfill legal requirements. We may also use aggregate or de-identified data for any permissible business purpose, including sharing with third-party service providers for allowable purposes or for research conducted by others. We will not share this de-identified or aggregate information in a way that enables recipient to personally identify you.

3. How Till Shares Information

Till will not sell your personal information to a third-party for their marketing purposes.

We may share your personal information with:

  • our subsidiaries and affiliates
  • purchasers of your loan
  • our contractors, service providers, and other third parties we use to support our business such as fraud prevention, servicing, bill collection, marketing and technology services, product development, and nonaffiliated financial institutions that we partner with to market or provide the products or services to you
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred
  • Credit bureaus to report account information
  • To fulfill the purpose for which you provide it

We may also share your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our contractual arrangements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

De-identified or aggregated information is not considered personal information. We may also share de-identified or aggregated information for any purpose.

4. Children’s Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13, we will delete that information.

5. Choices About How we Use and Share your Information

You can access and modify information we collect and store in your account profile by visiting your profile on the Till Site. You may request that we remove your live connection to your bank or financial information.

You may request that we delete or deactivate your account and use of the Till Services. This request will not apply to Till Services for which there is an ongoing contractual obligation, such as an outstanding Till Rental Loan. We will retain your information following deactivation and may use it to contact you, unless you have otherwise opted out, or for our internal business purposes, subject to applicable law.

6. Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of the Till Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to the contact information below.

7. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account or through a notice on the Till Site. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting the Till Site and this privacy policy to check for any changes.

8. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: privacy@hellotill.com

Please note that the Till Services may contain links to other web sites and these web sites’ privacy policies may not conform to our own. This Privacy Policy and accompanying Privacy Notice does not cover third party data collection practices and Till does not assume any responsibility for any actions of third parties. You are solely responsible for reading and understanding the privacy and other policies of such properties, and for complying therewith.